CANCELLATION POLICY

Magenta Haze Salon charges a 50% cancellation fee for any no-shows or cancellations within 48 hours of the scheduled appointment time. The credit card that is saved on file will be charged the day of the cancelled/missed appointment. If the card declines, an additional 5% will be added to the original fee & the card will be charged again weekly until the charge goes through &/or the emailed invoice is paid. Sick Policy: If you are sick &/or have any flu-like symptoms, please call the salon to reschedule as soon as you are feeling better. Guest Policy: The salon suite does not have the space for any additional guests during your appointment. Please do not bring your partner, friend, or child. Late Policy: Magenta Haze Salon has a 15 minute grace period. If you do not arrive by 15 minutes past your scheduled appointment time, you will be marked as a “No Show” & charged 50% of your scheduled service fee. Credit Cards: All major credit cards accepted. A 3.5% surcharge will be added to all credit card payments. This surcharge helps offset processing costs. All deposits are non-refundable. Magenta Haze Salon LLC is located inside Sola Salons in the Hilltop Plaza shopping center in Virginia Beach, VA. We are in suite #9, which is located on the middle hallway of the building. Please contact Dani if you have any trouble finding the location. By booking an appointment, you’re agreeing to adhere to these policies.